Critical Analysis: The Efficient Implementation of ERP Systems in Business Praxis

Authors: Hana Klčová, Dagmar Šulová, and Petr Sodomka

Source: (2009). Journal of Enterprise Resource Planning Studies, 2009, art. 1011112.

 

Summary of Content of Paper

The paper provides a summary of fundamental recommendations for the implementation specialists and decision maker to do an effective implementation of any ERP systems. It focuses on the qualified and experienced strategic decisions at the planning stage that can affect implementation stage so success of a whole project. Results are based on deep research during 2002 to 2007 and inquiry in Czech production and trade organizations where 41 responsible managers answered (Hana Klčová, Dagmar Šulová, and Petr Sodomka, 2009). The recommendations based upon long-term qualitative their own (Center for investigations into Information Systems) research and from different scientific sources which were verified their ERP implementation projects practice. Researchers reveal that a right requirements and planning should be a result of successful ERP implementation without a doubt “indisputable benefits” for related parties and “successful ERP system engagement should manifest itself in increasing of customer organization competitive strength” (Hana Klčová, Dagmar Šulová, and Petr Sodomka, 2009).

Quality of the Research

Item Comments
1. Is the research question or objective clearly stated? The objective of the study clearly stated and shows us how experienced recommendations may affect the effectiveness of the project as a whole.
2. Is the research question interesting and important? The issue of research is very important for professionals who do not have a lot of experience in the planning and implementations of ERP systems, some areas may be evidence of best practices for experienced professionals as well as to the ground for decision-making by project managers.
3. Is the work original? The paper based on Center for investigations into Information Systems researches and accumulated experience in this field.
4. Is the background research clear and relevant? Given the fact that research based on 10 years old sources and were no significant changes in business processes for the implementation only technologies were updated, the research is relevant to this day. But the speed of technological progress reduces the duration of the period of life after the implementations of such systems.
5. Are there any ethical problems? The study focuses on the human factor and the importance of making the right that imposes a huge responsibility, and in the absence of the necessary experience can impact on the effectiveness of implementation or even the future existence of the company.

 

The Research Method

Item Comments
Summarise the research method Researcher realized studies by mapping research when qualitative questionnaires sent out to their users and organizations and using structured dialogues with customers and suppliers, which are then used to prepare case-studies.
Does the research method seem appropriate for the research question? Investigations in the ERP field, forming an essence of the article, are of a nature of the combination of mapping and causal research. Perhaps the study should be a deeper using casual research methods for understanding of the nature of implementation problems.
Are the methods adequately described? Methods was described enough to understand researchers motivation and presuppositions of choosing it for this research.
Were the analyses done correctly? Analysis data for questionnaires was provided in histograms and in clear language. Some research structured dialogs data and background of casual researches are missing.
Are the conclusions supported by the data? All provided data (questionnaires responses) have conclusions.

 

Quality of Presentation

Item Comments
Is the work well presented? Work is presented not a good form and emphasizes the main objective.
Is the paper well structured? Paper has the necessary structure for scientific research.
Are symbols, terms, and concepts adequately defined? All terms and symbols adequately defined in text but many of them have no references.
Would additional tables, figures help to clarify the work? Some additional tables based on statistical information would help to clarify the work as scientific research based on real data.

 

Additional Notes

Use this section to record additional notes on the paper. In particular you should identify any links to other topics and papers from the module Despite some flaws paper as informed research provides enough useful and relevant information to narrow circle of audience.

 

References:

Delloite Consulting, (2000). ERP’s Second Wave – A Global Research Report.

Davenport, T. H. (1998). Putting the Enterprise into the Enterprise System. Harvard Business Review, 76, pp. 121-131.

Stevens, T. (2001). All Fair in Integration. Industry Week, 250(6), pp. 24-29.

Olson, D. L. (2003). Managerial issues of ERP systems. New York: McGraw-Hill/Irwin.

Olson, D. L.; CHAE, B; SHEU, C. (2005). Issues in multinational ERP implementation. Int. J. of Services and Operations Management, 1(1), pp. 7-21.

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